Installation Info
All PlayStar Products are designed to be Easy to Assemble. However, we recognize that today’s busy families may prefer to have some items installed. As a convenience, PlayStar has put together a list of third party installers. Details regarding these services are set forth below.
| State | Region | Company | Phone # | E-Mail/Website |
|---|---|---|---|---|
| Nationwide | My Chore Buddy | Website | ||
| Nationwide | UX Logistics | 888-489-2845 |
[email protected] www.Uxlogistics.com |
|
| Nationwide | EX Assembly | 855-757-6555 |
[email protected] www.exassembly.com |
|
| Nationwide | Elite Installation | 919-264-6993 |
[email protected] www.eliteswingsetinstallation.com |
|
| IL / KY / MO | Regional | Precise Assemblies | 573-579-0019 |
[email protected] www.preciseassemblies.com |
| MD / VA / DC | Regional | Reliant Assembly | 301-374-2490 | www.reliantassembly.com |
| New York | Rochester, Buffalo, Syracuse | MDC Assembly | 585-267-5064 |
[email protected] www.mdisplays.com |
| NY / NJ / CT | Long Island | Build It | 347-389-4279 | [email protected] |
| Ohio | Youngstown, Warren | Metro Assembly Services | 330-782-2737 | [email protected] |
| Oklahoma | A Good Days Work | 405-328-1716 | [email protected] | |
| Tennessee | Knoxville | Custom Home Repairs | 865-386-4480 | [email protected] |
| Canada | Nationwide | We Install It | 1-866-972-1234 | www.weinstallit.ca |
| Florida | Statewide | We-Go Assemble Corp | 786-482-3934 | [email protected] |
| Florida | Nationwide | PM Furniture Assembly LLC | 786-434-8860 |
Website [email protected] |
Please Note: PlayStar Inc. has identified these companies as a potential installer solely as a convenience. These installers are not employed by PlayStar Inc. Mileage rates may apply in limited service areas. Not all assembly services are available in all geographic areas.
Please review the following to familiarize yourself with What to Expect and How to Prepare
Scheduling:
- Customer will be contacted within 48 business hours to schedule an appointment.
- Appointment time will consist of a 4 hour window.
- Rescheduling may occur due to temperatures below 45 degrees, inclement weather, or saturated ground.
Homeowner’s Responsibilities Prior to Installation:
-
Credit Card Authorization
You will be required to complete a credit card authorization.
-
Permit or Approvals
Check with Municipality and Homeowner’s Association on play set or dock guidelines.
-
Location & Level Ground
Ensure area includes an obstacle-free safety zone. Ground must be level prior to arrival. WARNING: Uneven ground can cause units to be potentially unsafe.
Homeowners Responsibilities During Installation:
- The homeowner must be present and will need to sign-off on the work order once complete.
- Maintain the product based on manufacturer’s recommendations after install.
- Packaging materials and debris will be consolidated; customer is responsible for final disposal.